NeonBlack Privacy Policy

With the change in law under the General Data Protection Regulation (GDPR) we are committed to protecting and respecting the privacy of past, present and future clients.

This privacy policy sets out the basis on which any personal data we collect from you or you provide to us will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

The Art Department Limited (trading as NeonBlack) is the Data Controller, for the purpose of compliance under the Data Protection Act 1998, the Privacy and Electronic Communication (EC Directive) Regulations 2003 and the EU General Data Protection Regulation.

Who are NeonBlack?

NeonBlack is a specialist production design company working within the niche ‘entertainment’ industry. We design all visual aspects of concerts and live events.

Information We Collect:

As a Visitor, you are free to browse our Website to find out more about our company. You are not required to provide us with any personal information as a Visitor.

Information You Provide to Us:

We collect your personal information when you fill in our “contact form” or when you otherwise contact us directly.

Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website. The personal information we collect can include the following:

  • Name, Email Address and Contact Data.
  • Payment Information. If you contract with us we may hold details of your payment information if this is required to process a payment.
  • Other information that is relevant to user and client requests.
     

What we do with the information we collect:

We require this information to provide the following services:

  • Internal record keeping.
  • To respond to specific enquiries made by users of our website.
  • We may use the information to improve our products and services through market research.
  • We may use your information to send marketing emails to you, if you have opted to allow this.

Email marketing

From time to time we may send marketing emails.  Under the GDPR we use the legitimate interests as the basis for anyone receiving our press releases and newsletters. Any email marketing messages we distribute are sent via an email marketing service provider which allows you to unsubscribe at any time. We never transfer your personal data to a third party.

Email marketing messages that we send may be tracked through clickable links or similar server technologies in order to track reader and customer activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR. We provide you with an easy method to withdraw your consent by clicking the ‘Unsubscribe’ link at the bottom of the emails.

Security

Our databases, servers and websites are protected with the latest security measures ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect.

Cookies

Cookies are small files which are placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use the following cookies:

  • Analytical cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Cookies that are used to recognise you when you return to our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you use our services.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@neonblack.org as soon as possible. We will promptly correct any information found to be incorrect.

Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/


Please contact us if you . . .

  • Have any questions or feedback about this notice.
  • Would like us to stop using your information.
  • Want to exercise any of your rights as set out above, or have a complaint.
  • Have any other queries relating to this policy.